28 Apr'24
29 Apr'24
1 room, 2 guests
Hotel Bonanza
Punnapra, Kerala | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
Reviews
Location
Rooms
₹2,876
₹2,013
/ night + ₹345 tax
Hotel Bonanza
4-star Hotel · Punnapra, Alleppey
4.0/5
(67 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Swimming Pool
Room service
Bar
WiFi services
Air conditioning
Housekeeping services
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
See all 39 photos
DEAL OF THE DAY
₹2,013
+ ₹345 tax
/ night
₹2,876
30% off
Free cancellation
Location
Punnapra, Alleppey, Kerala, 688003
Ratings & reviews
4.0/5
(67 reviews)
5
34
4
21
3
1
2
4
1
7
Location
Rooms
Service
Value
Hygiene
NA
1/5
·
Getaway33520786548 on Jul 20, 2023
The behavior of the staff sitting at the cash in the local bar is very bad. The answer is wrong. Food is not good at all. The worst hotel in Alappuzha district.very very bad behaviour of all staff including security.
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worst hotel experience
1/5
·
Traveler444139 on Aug 15, 2022
Had made a bulk booking of nine rooms for a wedding function. I was a visitor from Canada. Housekeeping was a disaster. Very rude staff. No hot water in rooms and after complaining numerous times some of the bathrooms were somehow furnished with hot running water. Numerous rooms had broken doors in the shower cabinets. Rooms infested with mosquitoes in the evenings especially during this time of contagious diseases. Basement parking seldom has parking space. Had requested for a detailed bill on previous day of checkout and on checkout day front office informed bill was not ready and would email the same but till date no email from them. I suspect I have been overcharged but out of courtesy did not dispute the amount they charged me and also since I was leaving did not have time for argument. Would not recommend anyone to stay at the hotel especially tourists or anyone intending to book multiple rooms
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Worst Customer Service
1/5
·
ArtiRR on Mar 19, 2020
This hotel has the most lame service i have ever come across.... We are a group of three relatives(all ladies group) who planned to stay in this hotel starting today, 19th March 2019 for the next 3 nights.... We were in touch with the hotel General Manager and other staff since february 3rd week.... We had cancelled our booking on 9th or 10th March following corona outbreak and had informed the general manager about the cancellation.... To my utter shock amd dismay, i got a call from the hotel from a staff by the name "Lakshmi" and she casually tells me "madam, i called to inform you that our hotel is full and so no room is available for you today"... i replied that the booking is already cancelled and informed to GM. Then she casually says OK and was about to disconnect the call... I asked her how come she has no information about our cancellation to which she had no answer. THEN THE WORST PART COMES UP.. I ask her, so what would have happened to us had we proceeded with the trip and arrived in the evening for check in.. To my utter dismay, she says that they wont have rooms, even if we had booked !!!.... Was completely dissapointed by their attitude... i tried called their GM thrice since morning but the number is not reachable.... Also two weeks back, when i contacted a staff int his hotel regarding room selection, the staff dint even bother to call back.And mind you, i had called during office working hours.... THIS IS THE KIND OF HOSPITALITY AND RESPONSIBILITY.... So kindly do not trust this hotel staff at all and dont get deceived by the beautiful trip advisor pics... Despite making a booking via the general manager of the hotel, if this is the kind of response, then god bless the guests making the bookings trusting these people !
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Banquet
4/5
·
managerdpoa1 on Aug 09, 2019
We 15 peoples have had a banquet function during Aug 2019. A very good experience all staff shown wonderful service. Also food was so tasty. Ample parking is available and the hotel is situated in national highway
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STAR HOTEL IN ALAPPUZHA
5/5
·
girihari on Jun 17, 2019
Located on the main road and close to the backwaters of Alappuzha, the hotel is well designed and equipped with all modern amenities. We checked in for an over night stay after a day long road trip. The room was very spacious even after placing an extra bed. Room and wash room was clean and tidy and very well maintained. They have a restaurant [Delish] on the ground floor. Food quality is very decent and the price is also comparatively fair. Our check-in and check-out experience was very good. Bell desk was prompt in delivery/pick-up of baggage, reception made the check-in / check-out process hassle free and fast. There are ample of parking facilities.
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Rooms available
Filter rooms by
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Deluxe Rooms
Air conditioning
Blanket
Desk
Electric kettle
Fan
+ 10 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 28 Apr
Fully-refundable
till check-in
+ ₹389
/ night
by
DEAL OF THE DAY
₹2,013
+ ₹345 tax
/ night
₹2,876
30% off
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 28 Apr
Fully-refundable
till check-in
+ ₹389
/ night
by
DEAL OF THE DAY
₹2,450
+ ₹420 tax
/ night
₹3,500
30% off
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